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1. Information I Collect

When you use my website or engage my Equine massage and rehabilitation therapy services, I may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and any other information you provide to me directly through contact forms, bookings, or inquiries.

  • Service Information: Details related to the services you have requested, such as therapy needs and scheduling preferences.

  • Website Usage Data: I may automatically collect data about your device, browser type, IP address, and how you use my website. This helps me improve user experience and website functionality.

  • Cookies: Small files stored on your device that help me track your usage of my site, analyse trends, and customise your experience. You can manage or disable cookies in your browser settings.

2. How I Use Your Information

I use the information  collected in the following ways:

  • To Provide Services: I use your contact and service information to communicate with you, schedule sessions, and deliver the equine therapy services you request.

  • Customer Support: To respond to your questions, handle requests, and provide updates on services.

  • Marketing and Updates: With your consent, I may use your contact information to send you updates about my services, special offers, and relevant information related to equine care and therapy.

  • Website Improvement: Analysing website usage data allows me to enhance the user experience and address technical issues.

3. Sharing Your Information with Third Parties

I do not sell or rent your personal information. However, I may share information with trusted third parties to provide and improve my services. These include:

  • Service Providers: Third-party providers for payment processing, website hosting, and analytics. Each provider is carefully selected and complies with data protection regulations.

  • Legal Obligations: I may disclose your information when required by law, in response to legal requests, or to enforce my legal rights.

4. Cookies and Tracking Technologies

My website uses cookies to gather information on how you interact with my content. You can choose to accept or decline cookies, although some parts of my site may not function properly if cookies are disabled.

Types of Cookies  Used:

  • Essential Cookies: Necessary for website functionality.

  • Performance Cookies: Help analyse how my site is used, so I can improve your experience.

  • Marketing Cookies: Used to offer content and advertising relevant to your interests, if applicable.

5. Data Security and Storage

I am  committed to safeguarding your information. I implement technical, organisational, and physical measures to protect personal data against unauthorised access, loss, and misuse. Information is stored securely on  servers or with trusted third-party providers that are GDPR-compliant.

6. Your Rights

Under UK data protection law (GDPR), you have the following rights:

  • Access: Request a copy of the personal data held about you.

  • Correction: Ask me to correct any incomplete or inaccurate information.

  • Deletion: Request the deletion of your personal data, where applicable.

  • Objection and Restriction: Object to or restrict the processing of your personal data in certain circumstances.

  • Data Portability: Request the transfer of your data to another service provider in a structured, commonly used format.

To exercise these rights, please get in touch using the contact details provided below.

7. Retention of Data

I retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer required, it is securely deleted or anonymised.

8. Changes to This Privacy Policy

I may update this privacy policy periodically. Any changes will be posted on this page, and I recommend reviewing it from time to time to stay informed.

9. Contact Information

If you have questions or concerns about this privacy policy or would like to exercise your rights, please contact me at:

Thank you for trusting me with your information. I am dedicated to maintaining your privacy and providing a secure experience.

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Consent Preferences